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🔒 Privacy Policy

How we collect, use, and protect your information

1. Information We Collect

When you use Rallynex, we collect information you provide directly to us, including:

  • Account information: username, email address, and encrypted password
  • Profile information: bio, location, social media usernames, avatar image
  • Content you create: journey posts, comments, milestones, and media uploads
  • Payment information: processed securely through PayPal — we never store full payment details
  • Usage data: how you interact with journeys, pages visited, features used

2. How We Use Your Information

We use your information for the following purposes:

  • ✅ Provide and improve Rallynex services
  • ✅ Personalize your experience and show relevant content
  • ✅ Communicate with you about your account, updates, and new features
  • ✅ Process payments, donations, and payouts securely
  • ✅ Ensure platform security, prevent fraud, and enforce our terms
  • ✅ Analyze usage patterns to improve the platform
  • ✅ Send you important service announcements (never spam)

3. Social Media Integrations GDPR Compliant

When you connect your TikTok, Instagram, YouTube, or other social accounts, we access only:

  • 📱 Your public profile information (username, avatar)
  • 📹 Posts and media you've shared publicly (only when you explicitly import)
  • 🔗 We never post on your behalf without your explicit permission

You can disconnect any social integration at any time from your Social Connections page.

4. Cloudinary Media Storage

When you upload images or videos to Rallynex, they are stored securely with Cloudinary, our trusted cloud media partner. Cloudinary is GDPR-compliant and follows industry-standard security practices. Uploaded media is only used to display your journey content.

5. Data Sharing

We do not sell your personal information. We may share information in these limited circumstances:

  • Service providers: Trusted partners who help operate Rallynex (hosting, cloud storage, payment processing)
  • Legal requirements: When required by law or to protect rights, property, or safety
  • With your consent: At your direction or with your explicit permission

6. Data Security

We implement industry-standard security measures to protect your data:

  • 🔐 All data encrypted in transit (SSL/TLS)
  • 🔐 Passwords hashed and salted (never stored in plain text)
  • 🔐 Regular security updates and monitoring
  • 🔐 Limited employee access to user data

However, no method of transmission over the internet is 100% secure. Use Rallynex at your own risk.

7. Your Rights GDPR CCPA

Depending on your location, you have the following rights regarding your data:

  • 📥 Right to Access: Request a copy of your personal data
  • ✏️ Right to Rectify: Correct inaccurate or incomplete information
  • 🗑️ Right to Erasure: Request deletion of your account and data
  • 🚫 Right to Opt-Out: Unsubscribe from marketing communications
  • 📦 Data Portability: Receive your data in a machine-readable format

To exercise these rights, contact us at privacy@rallynex.com.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • 🍪 Remember your preferences and login session
  • 🍪 Understand how you use Rallynex (analytics)
  • 🍪 Improve platform performance and user experience

You can manage cookie preferences in your browser settings. Disabling cookies may affect some functionality.

9. Data Retention

We retain your personal information as long as your account is active. When you delete your account:

  • Your profile and journeys are removed from public view
  • Some data may be retained for legal, fraud prevention, or legitimate business purposes
  • Backup copies may persist for a limited period before permanent deletion

10. Children's Privacy

Rallynex is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately.

11. International Data Transfers

Rallynex operates globally. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Third-Party Links

Rallynex may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes via:

  • 📧 Email notification to registered users
  • 🔔 Platform announcement or banner
  • 📅 Updating the "Last updated" date below

Your continued use of Rallynex after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Last updated: January 1, 2026
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